7/23/2023 0 Comments Sophos home system requirementsUpdating Sage accounting software is prevented by Sophos Home's Exploit Mitigation feature. Users may also ensure exclude an entire folder for where these applications are saved as per: Setting scan exceptions The workaround is to allow and restore the applications as per: Excluding a file or application from Machine Learning detection. exe's using AutoIt are flagged by Sophos Home's Machine learning feature. Workaround: users may create -at their own discretion- a local exclusion for "SbieSvc.exe" Sophos Home - Local exclusions Sandboxed browsers such as Chrome may get blocked by PrivGuard when launching or opening new links/windows. This is related to an incompatibility issue, and the workaround can be found in the "Disabling a specific Protected application to allow the software to run" section of this article. Maxthon browser displays garbled text on launch. Please refer to the vendor's documentation for more details: Mmhmm application will constantly trigger "camera is active" on macOS due to the application's processes using the camera all the time (even when not in use by a specific application). We recommend to follow these steps only if day-to-day Re-try the actions, then re-enable Web Protection when done Click on Web Protection slider to turn it off (grey position) On the affected computer go to PROTECTION>Web Workaround: Temporarily disable Web Protection: - Log in to your Sophos Home Dashboard We will update this article as new information becomes available. Slowness downloading big files via Web Browsers.Slow Speed Tests results (but no impact to daily tasks).Users running Sophos Home version 4.2.+ may experience network-related problems such as:.Launch the Web browser and then manually go to.Browsers downloaded from the Microsoft Store will not launch the Sophos Home dashboard from the Sophos Home User interfac e when they are set as the default browser. OR apply the local exclusion, and wait 2 hours for it to auto-apply.Apply the local exclusion, then restart the machine.Sophos Home 4.2.2.2 - Local exclusion removal does not currently immediately take effect.Keyboard that uses ALPS driver has stopped working after installing Sophos Home.
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